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Customer Support Videos for Water Ionizers & Other Products

Need a little extra help? Watch our Water Ionizer guide videos!


Stuck? Need some visualization? Not sure what to do next? Dog eat the instructions? We have taken the time to film some guides for you on operation, assembly and troubleshooting our entire line of AlkaViva Water Ionizers!

AlkaViva General Support Videos

How to Maximize your H2 Experience: >>> Here

Understanding your Water, its pH and its Uses: >>> Here

How to Install a Diverter Valve to Your Faucet: >>> Here

How to Direct Plumb Your Ionizer to the Cold Water Line: >>> Here

How to Install an Undersink Kit with Your Ionizer: >>> Here

How to Disconnect My Tubing From the Quick Connect Fittings (John Guest): >>> Here

How to Install an EOS Inline Scale Guard Filter before your Ionizer: >>> Here

How to Install Housing or a Spartan Before Your Ionizer: >>> Here

How to Test the Level of H2 using H2 Reagent Drops : >>> Here

Vesta H2 ionizer

H2 Series including Melody II Ionizers

How to Install any H2 Ionizer - the Vesta H2, Athena H2 & Melody II: >>> Here

How to Replace Filters and Reset Filter Counters in Any H2 Ionizer - Vesta H2, Athena H2 & Melody II: >>> Here

Vesta ionizer

Vesta Water Ionizer

How to reset the filter counters in your Vesta: >>> Here

How to replace the filters and reset the filter counters in your Vesta ionizer: >>> Here

Athena ionizer

Athena Classic Water Ionizer

How to install your new Athena Classic: >>> Here

How to reset the filter counters in your new Athena: >>> Here

How to reset the filter counters in your “old style” Athena: >>> Here

How to change the filters and reset the filter counters in your Athena: >>> Here

How to adjust the volume in a NEW Style Athena Classic: >>> Here



UltraDelphi ionizer

UltraDelphi Water Ionizer
(new and improved model with no knob on tower)


How to install your UltraDelphi (new and improved model with no knob on tower): >>> Here

How to replace filter and reset filter counter in your UltraDelphi (new/improved model): >>> Here



UltraDelphi ionizer

UltraDelphi Water Ionizer
(old model with knob on tower)


How to install your UltraDelphi (old model with knob on tower): >>> Here

How to reset the filter counter in your UltraDelphi (old model: >>> Here

How to replace the filter and reset the filter counter in your UltraDelphi (old model): >>> Here

Melody ionizer

Melody Water Ionizer

How to reset the filter counter in your Melody: >>> Here

How to replace the filter and reset the filter counter in your Melody: >>> Here

Venus ionizer

Venus Water Ionizer

How to reset the filter counter in your Venus: >>> Here

How to replace the filter and reset the filter counter in your Venus: >>> Here

Elita countertop ionizer

Elita CT-700 Non-electric Countertop Ionizer

How to Install a Countertop Elita CT-700 Non-electric Ionizer (in English): >>> Here

How to Install a Countertop Elita CT-700 Non-electric Ionizer (in Spanish): >>> Here

How to reset the filter counter in your Elita Non-electric Countertop Ionizer: >>> Here

How to change the filter and reset the filter counter in your Elita Countertop Ionizer: >>> Here

Elita undersink ionizer

Elita US-700 Non-electric Undersink Ionizer

How to Install the Elita US-700 Undersink Non-electric Ionizer and Replace the Filter and Reset the Filter Counter: >>> Here

How to Replace the Filter and Reset the Filter Counter in Your Elita US-700 Undersink Non-electric Ionizer: >>> Here

General Filter Solutions

How to Fix a Leaky Filter: >>> Here

Do I need a Filter Cup or Filter Stand Adapter? >>> Here

How to Replace and Properly Flush the Filter(s) in an External Single, Double, Triple Filter Housing: >>> Here

How to Install an Ultra Spartan: >>> Here

How to Replace and Properly Flush Your Spartan Filters: >>> Here



Do you not see your model? Missing parts? Having trouble with installation or maintenance? Have questions about water ionizers that weren't covered in the videos? Feel free to visit our Tech Page and fill out the handy contact form.